Lynette Carrignton 2014-07-03 00:31:27
Protecting Companies & Customers From Risk A company is only as good as the employees, contractors, vendors and volunteers who serve their customers. To avoid liability for negligence, companies must provide their customers and employees safety and security. Enter CrimShield, Inc., a company devoted to protecting companies from negligent hiring and negligent retention as well as providing tools to stop management headaches, reduce customer complaints and eliminate lawsuits. This unique preventative approach to reducing criminal activity transforms the way companies hire and monitor employees, contractors, vendors and volunteers. CrimShield helps companies assess potential risk and implement easy-to-use solutions. J.D. “Denny” Dobbins, Jr. is the company’s general legal counsel. He brings more than 20 years of experience and a passion for protecting businesses, their customers and their bottom line. Because of CrimShield’s unique approach to liability protection, Dobbins made the full-time move from being a trial attorney to embrace his passion; protecting people. As the assistant executive director and legal counsel for the International Crime Free Association Dobbins exhibited that passion for 18 years. In that role, he taught thousands of police officers from all over the world, property owners, property managers and security/facilities managers how to detect and deter criminal activity. Dobbins’ efforts at CrimShield allow him to continue protecting people by issuing a crime free certification for employees, contractors, vendors and volunteers that pass a criteria assessing criminal history related to business risk. The CrimShield technique leaves inferior, traditionally inaccurate and incomplete database background checks in the horse and buggy days. Introduction to Law & Criminal Matters In 1978, Dobbins got his start in law as a police department radio dispatcher. In 1980, he and his then-partner, now Congressman Matt Salmon, started a private investigation and legal process business, serving attorneys all over the valley. Dobbins attended the University of Arizona law school where he said, “I went down the rabbit hole and it was an eye opening and amazing experience. I got my feet wet as a prosecutor, and then became a defense attorney. I was fortunate to have a small firm where I was blessed with major felony cases right out of school. Over many years one learns a lot about how criminals think, plot and act. Those experiences helped educate me about criminals and in turn, be prepared to protect people from them.” “Now, I advise Fortune 500 companies and hundreds of smaller companies how to have the right people in place so customers won’t be at risk in their homes, offices, organizations or facilities. I help companies understand their legal duties and teach them simple ways to structure their operations so they don’t get sued. I help them understand causation and foreseeability issues through principles in cases like McLean v. The Kirby Company, Read v. The Scott Fetzer Company and Martinez v. Woodmar. I show them how to meet national standards so that if they do get sued, the plaintiff’s attorney and judge will quickly see that they met all of their obligations. It is incredible to see companies that are struggling, implement CrimShield principles and, within a few months, the company culture is changed and the problems are gone. Customer complaints disappear; management headaches and legal issues go away. It doesn’t matter whether it is a huge or small company with employees, contractors, vendors or volunteers; the results are the same.” A Background Check is Good, Right? “Sure, a background check is good if you don’t know any better. When I first started as a private investigator, a background check meant boots on the ground. If we wanted information, we had to go there, get it, find it or find somebody to give it to us. There were no computers, there was no Internet and there were no databases,” said Dobbins. “Within a few years computers entered the scene and the very idea of a background check was bastardized.” Dobbins explained that people have become complacent in thinking that a background check is the same thing as a background investigation, but, he emphasizes, the two things are very different. “A background check is a real problem because it is simply an instant search in some database that is not current, not accurate, not complete and not reliable. Even the FBI “III” Fingerprint system is only about 50 percent accurate, according to a Department of Justice study,” noted Dobbins. The Justice Department indicated that the only way to obtain accurate and complete information is at the court level, but less than 50 percent of all courts are online. Dobbins explained, “A real investigation requires hands, eyes and feet. You first must perform an identity investigation. Is this really the person they say they are? Bad guys will change their names, dates of birth, Social Security numbers and alter addresses. Databases can’t think through those issues. Experience has shown that people with criminal histories are smart, and they know that most people will only do a background check on them. With a background check, if the personal identifiers provided don’t match what is in the particular database being searched, then there is no hit on the bad guy and they have scammed the system.” “Once the CrimShield investigation is complete, I analyze the charge, police report, plea agreement, disposition, assess company criterion relating to the nature and gravity of the crime, the time elapsed since the crime or event, and the business necessity involving the risk factors. My job is to work with the attorneys that represent their companies, HR, security and the person seeking the CrimShield Certification to help ensure everything is accurate and complete,” Dobbins stated. Ah-Ha Moments In the course of his work with CrimShield, Dobbins exposes situations that pose risk to people in an effort to prevent heartache. “Every day, we uncovered people with criminal histories that pose risk trying to work around kids or vulnerable adults either at a nonprofit, in a home or in an office,” he said. “I feel pretty good when I’m able to prevent a child molester from being able to work around kids or keep a person with a violent criminal history out of a home with a mom, daughter or grandmother. I feel like I’m saving people from unnecessary exposure to danger. CrimShield is making a huge difference for the better.” How Well Do You Know Your Service Technician? “How about the guy entering your home to spray bugs, the plumber, air conditioning guy, cable guy, etc? Do you know that person and their background? Do you want that tech in your house? Are you at risk?” Dobbins asked. “Unless you know them pretty well, you have no idea if you are in danger. But, if you knew what the tech went through to get a CrimShield Certification, you would have a greater sense of security and peace of mind. If a company wants protection for themselves and security for their customers it won’t compromise with a background check,” explained Dobbins. Companies like Rainforest Plumbing are serious about their duties to their customers and their employees. They fully investigate everyone. There are no compromises. It pays off in terms of customer safety, customer satisfaction and the financial health of the company. “The founder of Rainforest Plumbing, Ike Tippets, started it from scratch. He joined CrimShield early on and made sure that everyone who worked with his customers was CrimShield Certified, each having passed a thorough, nationwide investigation by licensed private investigators.” Mom-and-pops, mid-size and large companies alike use CrimShield Certifications and it speaks volumes. “The CrimShield Certification is simple. Whether for employment purposes or security purposes, anyone wanting access to a facility or to a customer signs an authorization form for CrimShield to perform a background identity investigation and a criminal background investigation. If they pass the criteria, they are issued a scan-ready photo I.D. badge with a company logo for access purposes. “Everyone at CrimShield is a licensed private investigator, including me,” he said. “CrimShield investigators take great care to obtain important, relevant information. Companies like Cox Communications and Charter Communications, both of which use a lot of contractors, are extremely concerned about who has access to their customers’ homes and offices and have more rigorous security standards due to certain non-delegable duties,” Dobbins explained. “There is no excuse not to do it right and perform investigations, especially when the cost for an investigation in most instances, is less than what most companies charge for a data-based background check. Further, if a company mandates or requires their contractors and vendors to have an investigation, it costs that company making the mandate nothing for the security they need. “Plain and simple - any company still relying on background checks is at risk and either does not really care about their customers and employees, or is ignorant of their legal obligations and remedies for avoiding liability for negligence.” Dobbins works with company attorneys to develop pertinent criteria to assess risk factors for granting access by individuals to customers and facilities. He also testifies as an expert on negligence, negligent hiring and negligent retention, especially relating to non-delegable duties. “Additionally, part of my job is to help CrimShield investigators understand the laws of every state, as each state has different statutes and legal terminology. CrimShield makes a significant difference in securing and simplifying company hiring and monitoring operations. It is rewarding to know you are protecting kids and families from harm while at the same time shielding companies from liability, bad press, management headaches and lost income. CrimShield has been an incredible and meaningful journey of protecting people and businesses. I have never enjoyed working with attorneys more than I have while representing CrimShield. As a trial attorney there was always that nagging and stressful adversarial relationship. Being on the preventative side brings us together for a common cause. Together, we are preventing harm before it has a chance to incubate and happen. Nothing has been more fulfilling or rewarding in my legal career,” Dobbins finished.
Published by Target Market Media . View All Articles.